| Design | 3.2/5 |
| Display & Interface | 4/5 |
| Calling | 3.2/5 |
| Talk time | 3.5/5 |
| Messaging | 3.8/5 |
| Music | 4/5 |
| Video | 3.6/5 |
| Camera | 3.5/5 |
| Memory | 3.4/5 |
| Web browsing | 4.2/5 |
| Connectivity | 4.4/5 |
| Productivity | 4/5 |
| Scheduling | 4/5 |
| Laptop sidekick | 4.5/5 |
| Navigation | 4/5 |
| Gaming | 3.8/5 |
| Mobile services | 4/5 |
| Accessories | 3.6/5 |
| Value | 4/5 |
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Pros:
Large keyboard. Fast networking. Interface looks dazzling on VGA screen. Opera browser one of the best for phones. Good camera. Great productivity apps built-in. |
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Cons:
Phone felt unresponsive. Interface lagged, system sometimes didn't respond to buttons, overall disappointing performance. Needs more messaging, media options. |
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| Conclusion: |
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| Our Sprint contract is up soon, and we were thinking about buying the HTC Touch Pro as an upgrade to our Palm Treo 755p, but after using the phone for a little while, we're going to hold off. HTC has some great design ideas, and a week ago we would have claimed that a QWERTY keyboard is all the HTC Touch Diamond needs to be a killer phone. That would have been true, if this phone performed as well as the Touch Diamond we reviewed. Instead, it was unresponsive, felt buggy at times, and needed some serious polish. We've seen this from HTC before, and the company has a history of releasing updates that dramatically improve their device performance. But until we're sure this will be the case with the HTC Touch Pro on Sprint, we would recommend that buyers know what they are getting into. Without these usability issues, the phone still has the highest-resolution screen on the U.S. market, and a snazzy, useful interface that manages to bring most of our favorite features to the surface so we don't have to submerge ourselves in the Windows Mobile pool. If HTC and Sprint could just iron out the kinks, we would be ready to take the plunge. |
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