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An informal survey conducted by AT&T Wireless in New York and Los Angeles revealed that 42% of Americans rarely or never use their mobile phones in a courteous manner, yet 95% claim that they do. Fortunately, most do seem to know what courteous use entails. For instance, 94% of those surveyed agreed that it was a polite in many circumstances to set a phone to silent or vibrate, and 89% claim to do so. 69% also stated that text messaging is often more polite and less intrusive than a phone conversation, although only 46% claimed to actually do so.
As part of what it has declared "Wireless Etiquette Month", AT&T Wireless has listed a series of recommendations to mobile phone users to be more neighborly. Those include avoiding "cell yell", making regular use of silent or vibrate mode in restaurants, museums, libraries, theaters, and so forth, and taking a call outside rather than in such "quiet" areas. They also suggest wider use of less-intrusive text messaging, and that camera phone users use the same etiquette that they would with an actual camera; that is, ask before taking a picture of someone.
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