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| LG Incite |
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 LG has mostly missed the target so far with touchscreen phones, never coming close to what Apple has achieved on the iPhone, and even lagging behind native rival Samsung on all-touch devices. Is it a coincidence that in the same week Samsung brought their all-touch, Windows Mobile-powered Samsung Omnia to Verizon Wireless, LG dropped the LG Incite on AT&T? Who knows. But even with all the problems we had with Samsung's device, the LG Incite suffers even more under the crushing weight of Windows Mobile, an interface that was not remotely designed for touch. LG has added a menu atop the professional interface, but hasn't extended any style or ease-of-use beyond the menu screens. This would be injury enough, but to add insult, the LG Incite is just not a responsive touchscreen device, and that's what's most important to us. Throw in the boxy styling and cheap build quality, and it's easy to see how LG missed again with this device. Release: November 2008. Price: $200.
Pros: Good connectivity, with 3G networking and Wi-Fi. Web browser does an acceptable job.
Cons: Cheap design and build. Unresponsive touchscreen. Sluggish performance. No improvements to Windows Mobile beyond the main menu screens.
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61%
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| Samsung Omnia |
| Full review » Scoreboard » Features » Gallery » |
 The Samsung Omnia is the latest in Samsung's TouchWIZ phones for the U.S. market, and also the most advanced, as that TouchWIZ interface here runs atop Windows Mobile 6.1 instead of a standard carrier OS. This idea of creating an overlay to improve Windows Mobile is all the rage right now, but instead of making things easier, the Samsung Omnia is more confusing and difficult to use. There are a few things this phone does well, including DivX movie playback and Web browsing, courtesy of Opera. But for the most part, there are better all-touch smartphone options for Verizon Wireless. All in all, we think the concept of TouchWIZ on multimedia phones works better than using the widget-based UI to turn a Windows Mobile phone into a multimedia powerhouse. There's no doubt about its potential, but eventually the overall experience left us feeling seriously annoyed. Release: November 2008. Price: $200.
Pros: Good Opera Web browser with cool 'upshifted' navigation. Fine camera with auto focus and loads of pixels.
Cons: TouchWIZ experience disappoints when running atop Windows Mobile. Confusing redundancies in the interface.
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64%
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| Samsung Behold |
| Full review » Scoreboard » Features » Gallery » |
 The Samsung Behold reminds us quite a bit of the Samsung Instinct. It's not quite smart enough to be an iPhone clone, but it's still a good phone in its own right. In fact, in terms of call quality and calling features, it's a great phone. But Samsung still hasn't nailed the touchscreen interface. In some areas, like the QWERTY keyboard, they've done a great job, and it works well. In others, like the home page widgets and the problems we had with scrolling and moving through lists, the problems make using the phone a real chore. The phone has a very nice music player, but lacks a standard headphone jack, which seriously hobbles its potential. It uses fast networking on T-Mobile's new 3G network, but the Web browser lacks the deeper options needed to unleash its full potential. It's a flawed device, but not fatally flawed, and hopefully Samsung will work out most of these TouchWiz UI kinks as more of these phones come to market. Release: November 2008. Price: $80.
Pros: Responsive screen. Great call quality and calling features. Fine music player.
Cons: Scrolling issues hurt using the interface. Widgets might not work at this size. Web browsing and video player both mediocre.
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63%
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| Motorola Krave ZN4 |
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 The Motorola Krave ZN4 has some great hardware, with a cool flip shell and a very responsive touchscreen interface. Unfortunately, the user interface that hardware supports is something of a letdown, with an inconsistent design and some aging apps, like the V Cast Music Store and the OpenWave Web browser, that haven't gotten better with time. In this way, the Motorola Krave ZN4 is like the opposite of the LG Dare on Verizon Wireless, which was a phone that had a unique and modern interface, but lacked the hardware to keep up. Of course, both of these phones borrow liberally from the Apple iPhone 3G's playbook, but neither of them come close to measuring up to AT&T's multimedia smartphone. We liked the cool, clear flip and the V Cast Mobile TV capabilities, but even the advanced TV features gave us trouble, and for the severe starting price, we'd have to recommend buyers look elsewhere. The Motorola Krave ZN4 feels like the first version of a phone family that might someday be great, and we'd stick with the look and feel, but everything else on this phone needs an update. Release: October 2008. Price: $180.
Pros: Responsive touchscreen interface. Cool design with the clear flip and invisible wiring. Great navigation features.
Cons: User interface feels half-baked. Some static during calls. Reception problems with V Cast Mobile TV service. Lousy Web browser with strange pointer tool. Aging messaging and music playback apps.
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62%
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| Apple iPhone 3G |
| Full review » Scoreboard » Features » Gallery » |
 With its faster networking, GPS for location-based services and, best of all, the App Store, Apple takes a significant step forward with the iPhone 3G as a consumer-centric device. This phone is special, and though it's not for everyone (hardware keyboard lovers need not apply), it is a great choice for consumers who wants a true convergence device. It's not only a decent phone, it's the best iPod on the market and the best portable Web browser money can buy. And with so many new apps coming to market in the near future, the Apple iPhone 3G will only get more exciting when it comes to entertainment and gaming. We're still bothered that Apple's iPhone 3G omits some obvious technology and solutions. Still, if you are looking for an entertaining phone, there's nothing that comes close to the iPhone 3G right now. Release: July 2008. Price: $100.
Pros: Faster networking. GPS for location-based services. App Store. New design provides better reception.
Cons: Camera should be better. Lacks some functions that even basic multimedia phones provide, like video recording. No removable battery.
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77%
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Excellent |
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